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~ Returns & Exchanges ~


We want you to be satisfied.  This is why we offer a hassle-free refund policy. You may return items within 30 days of delivery for a full refund.  Upgraded expedited shipping costs are non-refundable. Also for our International clients who ask to ship their order outside the USA, international shipping fees are not refundable.


If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


~ Shipping ~

We offer FREE SHIPPING with NO MINIMUM purchase to any address in the
USA, including Military freshipping.jpg Addresses and US Owned Territories.

Nearly all orders are processed and shipped within 24 hours of receipt.  Orders are shipped from our store in Northern California.  Shipments in the USA are shipped via USPS 1st class mail or Priority Mail.  You should expect to receive your item within 3 to 7 business days. 

usps.jpgShipments to Canada via USPS 1st class   International Mail with tracking generally reach our customers in 1 to 2 weeks (sometimes customs can delay these shipments by an additional week).  We also ship to most other countries around the world for very affordable rates.  We are not responsible for any duties or customs fees that might be imposed on shipments that are sent to customers outside the United States.


~ Sales Tax ~

We ONLY collect sales tax for orders shipped within California. 

~ Limits of Liability ~

Except as stated herein, OneCountryShop and their owners make no representations of warranties, either express or implied, of any kind with respect to products and services sold on this Site, including, but not limited to merchantability or fitness for any particular purpose. OneCountryShop and their owner's limitation of liability includes, but is not limited to, all direct, indirect, special, compensatory, incidental, punitive and consequential damages. The maximum liability of OneCountryShop and their owner's as a result of any use of this site shall be limited to the price of products ordered.